HOME | NEWS | BAND | MUSIC | LIVE | FORUMS | MULTIMEDIA | SHOP | COMMUNITY | CONTACT US
Member Authentication
Forgot your password?
Become a member

New Order Related
Digital Republic
Ceremony
Music for pleasure
Weekly Song Reviews
 
International Forums
República Digital (Português)
République Numérique
Digitale Republik
Digitalrepubliken
República Digital (Español)
デジタル共和国
Digitalna Republika
Ψηφιακή Δημοκρατία
 
Off-Topic Forums
Behind Closed Doors
Buy/Trade/Sell
State of the Nation
 
Special Forums
World In Motion
Community
 
NewOrderOnline Related
NewOrderOnline Technical Chat
Customer Service
 
Subscriptions
Manage

Joe Santos
Pablo Canano
Blue Dove
Flavio Arosemena
phantasio
Albert DiMatteo
Glass
Stuart Stratford
mike greening
Greg Gaines
Tsoi Tak-Ching Sylvian
eliot parker
David Treviz

New Order Seek to Balance Writing and the Road
New Order announces U.S. tour in July leading up to Lollapalooza appearance
Technical Issues
New Order to highlight Osheaga Festival
New Order 2013 Tour
New Order to Tour North America for the First Time in Seven Years
Doctor Hooky
The First Time I Heard Joy Division / New Order
New Order Video Interview
Peter Saville/Unknown Pleasures: donation to Fundraising Auction
New Order World Tour (Updated with US/CAN dates)
Working on a refresh
New Order's "Elegia" for Ian Curtis Is Now on Vinyl
New Order to Play Olympics Closing Ceremony
Guardian's review of New order's gig
SWING - ORIGINAL SOUNDTRACK BY GILLIAN & STEPHEN



NewOrderOnline.com is supported by its members. Donations are always welcomed and appreciated.

Send a donation...


Home » Forums » Customer Service » My order from your shop
My order from your shop
Thread Starter: Mr. Fish
Started: 24/08/2006 10:35:30 AM - 10:35:30 AM
Replies: 7
Add Reply  
Author Re: My order from your shop
Mr. Fish  
Candidate


Posts: 2
Member Since: 12/08/2006 8:50:08 PM
Location: , United States of America
24/08/2006 10:35:30 AM - 10:35:30 AM
Hey I ordered some shirts from your website then clicked on & paid through your paypal link ( I have my reciept) The status on your site says it's waiting for payment the payment has already been taken out of my account. So my question is "Where is my order?" If I don't get my shirts I want my money back. Any help would be appreciated thank you...


Author Re: My order from your shop
Colin Brown  
Candidate


Posts: 4
Member Since: 12/07/2006 8:53:15 AM

29/08/2006 10:32:22 AM - 10:32:22 AM
I am having the exact same problem. It's been over 6 weeks and my order still says "Waiting for Payment" I have tried several times using the email addresses provided on the website and my PayPal receipt to contact NewOrder Online. I've gotten no response. If nothing changes than by this Friday I am left with no option but to register the dispute with PayPal (it will have been over 45 days since I made payment).


Author Re: My order from your shop
Colin Brown  
Candidate


Posts: 4
Member Since: 12/07/2006 8:53:15 AM

29/08/2006 12:38:15 PM - 12:38:15 PM
Got a response today. Shipping is experience delays. Good enough for me...just needed to know that I hadn't slipped through cracks. Will not be registerring issue with PayPal


Author Re: My order from your shop
Spotnick  
Webmaster

I can't find my peace of mind without you...


Posts: 20,300
Member Since: 01/01/2000 12:00:00 AM
Location: Laval, QC, Canada
29/08/2006 8:40:59 PM - 8:40:59 PM
Basically it's a staff problem, we are in the process of finding a new shop manager.

Everything should get back to normal soon, don't worry. If you prefer to stop waiting, email us and we'll refund you ASAP.


Listen to NewOrderOnline Radio and soon to New Order Community Radio.


Author Re: My order from your shop
Mr. Fish  
Candidate


Posts: 2
Member Since: 12/08/2006 8:50:08 PM
Location: , United States of America
30/08/2006 7:48:01 PM - 7:48:01 PM
So when do you expect the t-shirts to ship? I don't mind waiting for everything to straighten out, I just don't want to be screwed out of my money that's all.


Mr. Fish


Author Re: My order from your shop
Spotnick  
Webmaster

I can't find my peace of mind without you...


Posts: 20,300
Member Since: 01/01/2000 12:00:00 AM
Location: Laval, QC, Canada
01/09/2006 7:07:15 PM - 7:07:15 PM
 Mr. Fish wrote:
So when do you expect the t-shirts to ship? I don't mind waiting for everything to straighten out, I just don't want to be screwed out of my money that's all.


I believe they were all shipped today, WenOrder also corrected all the mistakes he found done by our previous shop manager.

We're sorry about that...


Listen to NewOrderOnline Radio and soon to New Order Community Radio.


Author Re: My order from your shop
Jeffari-al-Texani  
Salvation Member

be careful what you wish for, you just might get it


Posts: 17,626
Member Since: 21/02/2001 12:00:00 AM
Location: Texas, Viet Nam
01/09/2006 10:54:22 PM - 10:54:22 PM
 Spotnick wrote:
Basically it's a staff problem, we are in the process of finding a new shop manager.

Everything should get back to normal soon, don't worry. If you prefer to stop waiting, email us and we'll refund you ASAP.


is it a paying job? I've got a wee bit of experience!!!

razz (stick out tongue)


Cow Boy Sometimes the road less travelled is less travelled for a reason.


Author Re: My order from your shop
Spotnick  
Webmaster

I can't find my peace of mind without you...


Posts: 20,300
Member Since: 01/01/2000 12:00:00 AM
Location: Laval, QC, Canada
02/09/2006 11:16:22 AM - 11:16:22 AM
 Jeffari-al-Texani wrote:
 Spotnick wrote:
Basically it's a staff problem, we are in the process of finding a new shop manager.

Everything should get back to normal soon, don't worry. If you prefer to stop waiting, email us and we'll refund you ASAP.


is it a paying job? I've got a wee bit of experience!!!

razz (stick out tongue)


Yes it is, but you don't live in Baltimore razz (stick out tongue)


Listen to NewOrderOnline Radio and soon to New Order Community Radio.


 
Add Reply
  Page 1 of 1 (8 items)
Click here to buy Community 2...